Front brakes and rotors, Brookside
Front pads and rotors on a 2016 Highlander in Brookside at a flat $389, done by lunch.
IN
OUT
THE CAR
A grinding noise from the front left, a school run at three, and a $900 quote from somewhere else.
WHAT WE DID
Measured the pads at 2 mm and the rotors under minimum, texted the photos and the flat price, then fitted new pads, rotors and hardware.
RESULT
Out by 11:15 with the old parts in a box on the seat, and the invoice said $389, the same as the text.
WHAT WE DID, LINE BY LINE
Photos of the pads and rotors texted by 8:40 AM
Flat price of $389 approved by text
New pads, rotors and hardware on the front axle
Brake fluid tested for moisture, no flush needed
Road test by the same technician before and after
Old parts boxed and left on the passenger seat
WHAT THE DRIVER SAID
“Quoted $389 by text at eight and paid $389 at eleven. The old pads were in a box on my seat before I asked.”
Front brakes, Brookside, August 2026
DISTRICT
Brookside
SERVICE
Four hours
PRICE
$389
SERVICES
Brakes & suspension
WARRANTY
Old parts go back to you